Privacy Policy

1. Who we are

Ibtikan Ibn Adams Properties Limited (“we”, “us”) operates the website https://www.ibtikanproperties.com from Accra, Ghana. Questions about this policy can be sent to info@ibtikanproperties.com or posted to us in Accra via +233 24 420 1019.

2. Information collected through this website

Our enquiry and contact forms collect the information you choose to provide: your name, email address, telephone number, enquiry type, a property reference where relevant, your country of residence (on the diaspora page), your preferred contact method, your message, and your consent to be contacted.

Separately, hosting infrastructure may process standard technical records (such as IP address and request logs) for security and rate-limiting purposes. We keep such records in hashes or aggregate form and do not use them for marketing.

3. Purposes of collection

• Responding to your enquiry and managing our relationship with you.
• Matching your stated requirements to verified property information.
• Improving the website and guarding against spam or abuse.
• Meeting legal, accounting or regulatory obligations where they apply.

4. Handling of customer enquiries

Enquiries are stored securely and visible only to authorised company staff and administrators. Enquiry content is never published or shared publicly. Sign-in to the website's administrative area uses a third-party account service (“Sign in with Freebuff”) which processes standard authentication data according to its own terms.

5. Data retention and security

We keep enquiry records only as long as useful for the purposes above and applicable law; when enquiries are closed, they are retained in a reduced record and can be deleted on request. We use hosting and access controls, including restricted administrative access and rate-limiting of public forms, to protect personal data.

6. Your rights and choices

You may ask us to access, correct, or delete the personal data we hold about you, object to contact, or withdraw consent — simply email info@ibtikanproperties.com. We will act on verified requests within a reasonable period.

7. Third-party services

This website is hosted on managed infrastructure and sends administrative email through email-delivery providers. Image delivery may pass through content networks. Administrative sign-in uses Sign in with Freebuff. These providers process data only to deliver their service to us. Our site may embed or link to third party pages whose privacy practices are governed by those pages.

8. Changes to this policy

We may update this policy as our practices evolve; the current version always lives on this page.